1. Course Enrollment

Once a course has been successfully purchased and access has been granted, the enrollment is considered complete.

2. Refund Eligibility

Refund requests may be considered only under the following circumstances:

• Duplicate payment for the same course.
• Technical issues that prevent access to the course and cannot be resolved by our support team.
• Incorrect payment due to a verified system error.

All refund requests must be submitted within 7 days of the purchase date.

3. Non-Refundable Items

Refunds will not be provided in the following cases:

• Change of mind after purchase.
• Failure to complete the course.
• Dissatisfaction due to personal expectations.
• Lack of time to attend the course.
• Failure to pass quizzes or assessments.
• Certificates already issued.
• Partial completion of the course.
• Incorrect purchase made by the user.

4. Cancellation Policy

Once a course is purchased and activated, it cannot be canceled. Users are encouraged to review the course details carefully before making a payment.

5. Processing of Refunds

If a refund request is approved:

• The refund will be processed to the original payment method.
• Refund processing may take 7–10 business days, depending on your payment provider or bank.

6. Payment Gateway Charges

Any payment gateway charges, transaction fees, taxes, or bank charges (if applicable) may be deducted from the refundable amount.

7. Technical Support

If you experience any technical issues while accessing your course, please contact our support team before requesting a refund. We will make every effort to resolve the issue promptly.

8. Policy Changes

Career Development Program (CDP) reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will become effective immediately upon publication on this website.

9. Contact Us

If you have any questions regarding this Refund Policy or would like to request a refund, please contact us:

Career Development Program (CDP)